Frequently Asked Questions

How old does my dog need to be?

Our Puppy Sessions start from 13 weeks. Please see all our Swim Sessions page for the age ranges of our other sessions.

Can I get in the pool too?

Yes! Adults and children can enter the pool with their dogs at their own risk. Children must be accompanied by an adult (1 adult to 1 child). For safety reasons, we do not allow children to enter the pool during group Pool Parties (private parties are fine), as these can get pretty crazy! As the water depth is 4-ft, children must be comfortable swimming, and you must provide flotation aids should your child need them. Please wear appropriate clothing for the water and weather. We recommend wearing a t-shirt, leggings, long shorts or a wetsuit to avoid potential scratches. We also have waders you can borrow, but you may still get a little wet.

Is the pool heated?

No, our pool is not heated. Please bring appropriate swimwear for the water and weather conditions if you plan to enter the pool.

Do I need to bring anything?

A towel to dry yourself and your dog after your session. You may also wish to bring a change of clothes as you'll probably get wet from the dogs when they shake. We encourage owners to bring their dogs favourite treats for reward purposes. We provide a range of toys and floats for your dogs to play with, but feel free to bring any of your dog's favourite floating toys along.

Does my dog need to wear a floatation jacket?

Any new dog to our pool will be fitted for a floatation jacket and must wear this until they get used to our pool, the ramp, and our trainer. Once they are confidence in the water, we are happy for you to remove the jacket.

Can my dog eat before swimming?

It is best not to feed them before swimming. 
Ideally, feed them no less than 2 hours before your session and 2 hours after to reduce the risk of bloat.

How long can my dog swim for?

20 minutes is recommended as the safe amount of time for continuous swimming but if you have any concerns regarding your dog please consult your vet for professional advice. Each session is tailored to suit the dog and we do encourage them to take short breaks during their swim session.

Can my dog come if they are recovering from an illness or injury?

Not unless you have written permission from your own vet. However, once they have recovered they are welcome to come to build up their fitness.

Can I bring my dog if they are in season?

No I’m sorry you can’t.

Where is the pool? 


We’re located in a secure enclosed paddock in the grounds of Tresillian Barton (formerly Dairyland Farm), on the A3058 just off the A30 near Newquay, Cornwall.

Our address is Swim Dog, Tresillian Barton, Newquay, TR8 5AA. You can also locate us through what3words: ///cheaply.reset.animal.

How do you keep the pool clean?

We manually clean the pool throughout the day and use a filtration system that helps to keep the pool nice and clean. Our salt water pool system gives the benefit of water being softer and less of an irritant on the skin when compared to sea water.

Do you offer hydrotherapy services?

No, the pool is focused on confidence building, exercise and fun.




What if my dog is reactive or unsociable with other dogs?

Please book the Exclusive Use session and before your arrival please make us aware of their issues and what may trigger a reaction from them. We have a one way entrance and exit system in place so your dog won’t come into contact with another dog whilst in our pool area.

Do you allow exempt dogs?

Yes we do. To comply with our insurance we must adhere to the following: 1) The dog must be registered with the IED. 2) You must have public liability insurance. 3) Your dog must be muzzled until in our secure swimming area. 4) Your dog must be booked into an exclusive session. 

Any other questions?

If you have any other questions that are not answered here, please contact us via email at admin@swimdog.co.uk, or contact us through our Facebook page www.facebook.com/swimdognewquay.